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2026
With reference to 'circular letters', which of the following statements is/are correct?
  1. Circular letters are usually addressed to a group of people.
  2. Non-standard and customized content is typical of circular letters.
  3. Circular letters are used to intimate appraisals and increments of employees within organisations.
  4. Circular letters are less cost-effective than personalised and specific recipient-directed letters.
Select the answer using the code given below.

Explanation

Option 1 is correct because circular letters are indeed addressed to a group of people, making them a means of mass communication within organizations or to a targeted audience. The other statements about non-standard content, specific uses for appraisals, and cost comparisons are inaccurate in the context of typical circular letters.

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